All our lamps work with an LED Module. This is the bottom of the lamp. The module in our hard lamps (made of Polyethylene) are attached with three screws. You can easily replace these LED Modules by unscrewing them from the bottom of the lamp. The LED Module of the rechargeable First Light lamps (made of soft silicone) can be easily replaced by squeezing the casing and removing the module from the bottom.

Yes - Mr Maria strives to ensure that the products can be used for as long as possible. When launching new lighting systems, we strive to ensure that they also fit in older lamp models. Is your lamp defective or do you need a new LED Module? Use the questionaire above to which light system you need. Are you stuck? Please contact our Customer Service.

The Bundle of Light has a timer and turns off automatically after 15 minutes. This timer cannot be turned off.

Our materials are chosen with care so that the lamps last a long time. The hardened lamps are made of polyethelyne. These lamps are produced in the Netherlands - this is a traditional process that also involves some manual work. The soft, rechargeable lamps are made of soft silicone and are BPA free.

Do you have a hard lamp (made of polyethylene)? Then the yellow spots are most likely caused by a harmless chemical reaction that can occur if items are stored (packed) in the dark for a long time. The spots will disappear if you place the lamp in daylight for a while. Do you have a rechargeable First Light that is yellowing? This is also a natural reaction of the material. The white color fades slightly over time. Unfortunately there is nothing you can do about this.

Our lamps are safe for children. However, we would like to point out that it is not a toy and that we always recommend adult supervision.

No - the remote only works on the designated LED Module. The separate remote can only be ordered if you have a defect in the remote. Do you use a touch dimmer but prefer to use a remote? You can order a Remote Kit in our shop under the tab Accessories

Use the tool above to determine which item you need. Not sure exactly which part you need? Please contact our Customer Service.

The delivery time of our products is approximately 3 to 19 business days. Shipping/Delivery times are not guaranteed and might be extended due to customs delays. These transit times are an estimation in working days, starting after the parcels leave the international sorting centre in The Netherlands.

Once the order has been shipped, you will receive a shipping confirmation with a link to track the shipment. If this link does not work, please contact our Customer Service

Unfortunately, this varies per carrier and there is no clear answer to this. So keep a close eye on the shipment tracking. Does the tracking indicate that the shipment will be returned? Please contact our Customer Service.

Unfortunately this is not possible. It is possible that the order is delivered to a pick-up point if the recipient is not at home at the time of delivery.

Unfortunately, we have no insight into the taxes that need to be paid as the policy and amounts differ per country is done case-by-case. We see that some orders are held and others are not. If import duties have to be paid, these will be at the expense of the customer.

Unfortunately, once the order has been shipped, nothing can be changed to the address. The order will be returned after which we will have to resend it.

Please contact Customer Service for this. For faster processing, please include the order number, a photo of the shipping label on the box and a photo of the damaged packaging and/or product.

You must first register the return via returns@mrmaria.com. You will then receive instructions on how to return the order. Please note: Mr Maria does not use return labels and the return costs are for your own account.

Unfortunately we cannot exchange an item. You could return your order and receive a refund - you would then have to place a new order for the desired product yourself. Please note: you must always first register a return via returns@mrmaria.com

Once we have received the return, the refund will be requested - and transferred to you via the original method. Please note that depending on the payment method you have chosen, it may take some time before the refund is visible. Have you not registered your return or received confirmation of your return? Please contact our Customer Service.

Unfortunately, it is not possible to change the refund details.

The confirmation may have ended up in your spam box. If that is not the case, we would be happy to take a look with you. You can contact our Customer Service via this link - we would like to receive your name, address and the email address you used to order.

Once the order is in the shipping process, it is no longer possible to adjust or cancel it. If you change your mind, it is important that you contact our Customer Service as soon as possible.

Once the order is in the shipping process, it is no longer possible to adjust it. If you want to change something about your order, it is important that you contact our Customer Service as soon as possible.

Have you ordered one or more items? Then the order may be delivered in multiple packages. Check your shipping confirmation to see if two tracking links appear here. Are you missing a part of your ordered item? Please contact our Customer Service.

That is possible. First enter the address to which the order should be delivered. At the bottom of the payment screen you will have the option to change the billing address. Please note: it is not possible to have the order delivered to a pickup point.

Yes, that's possible. You can change the billing address. The country of the billing and shipping addresses must match.

Unfortunately this is not possible - we cannot add personalized messages either. The invoice is only sent by email - so the recipient will not receive an invoice upon delivery.

Unfortunately we do not offer gift vouchers.

This is possible. You can request a VAT invoice via Customer Service.